return policy

Sometimes it takes a few tries to find your favorite style, and if you don’t love your GiGi's items:

Regular Price and Up 20% Off

10 days to return unworn items with tags for a full refund and

30 days to exchange or receive store credit

Part of feeling confident in your clothes is having the freedom to try it out

and change your mind if you need to, and we’re happy to help in this process.

Sale Merchandise that is 21% -39% Off

can be returned for store credit or exchange only within 30 days of purchase.

Sale Merchandise that is 40% Off or greater is Final Sale.

shipping policy

We offer $12 flat rate shipping via UPS. Orders placed by 1pm will be processed same day Monday-Friday. Orders placed after 1PM on Friday-Sunday will be processed on Monday. Customers will be notified when in-store pick-ups are ready.

Shipping is non-refundable unless we have made a shipping error. Return shipping is the responsibility of the customer. If you are exchanging an item, we will pay to ship the exchanged item back to you upon receipt of the return.